> For the complete documentation index, see [llms.txt](https://faq.trackdechets.fr/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://faq.trackdechets.fr/aide-et-disponibilite/assistance.md).

# Assistance

Vous n'avez pas trouver la réponse à votre question ? Vous rencontrez un problème ou vous souhaitez proposer des améliorations ? 

<p align="center"><a href="https://assistance.trackdechets.beta.gouv.fr/" class="button primary" data-icon="pen-field">Nous contacter</a></p>

{% hint style="info" %}
Notre équipe d'assistance est disponible du lundi au vendredi et traite tous les e-mails sous 48 heures. Si vous ne recevez pas de réponse dans ce délai, merci de **vérifier vos courriers indésirables.**
{% endhint %}


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://faq.trackdechets.fr/aide-et-disponibilite/assistance.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.